Outlook 2011 for OSX and Mountain Lion Performance Problem

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Ever since I upgraded to Mountain Lion my Outlook client’s performance absolutely sucked!.  I was surprised that Microsoft did not have a solution for this nor could I find any resolution from Apple.  I eventually came across this solution -> https://discussions.apple.com/thread/4149013?start=0&tstart=0

I thought I would rewrite the instructions to make it easier for people.

The problem is identified as a botched update which leaves multiple preference settings which are seen by outlook as being multiple identities.

  1. Click on Finder
  2. You need to deleted the “Office 2011” folder found in the /user/(your login name)/Library/Preferences/Microsoft
  3. This is a hidden folder that you will not see.  In finder click on Go in the top menu.
  4. Click on Go to Folder
  5. In the dialog box enter the following.  Remember to replace the (your login name) with the name you use to login to the MAC -> /user/(your login name)/Library/Preferences/Microsoft
  6. Drag or delete or move to trash the “office 2011” folder
  7. Restart the Mac
  8. Next you need to rebuild the Office Identity
  9. To rebuild the office identity click on Finder
  10. Click on the Applications folder in the left hand menu
  11. Click on Microsoft Office 2011
  12. Click on Office
  13. Find database utility
  14. Rebuild
  15. Start Outlook

Watch outlook fly!


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